A virtual tour of your healthcare facility

In Rijnstate InZicht, children and parents explore the Children’s Centre and operating theatre complex. They choose between a children’s ENT route and a route for general surgery. The holding area, operating theatre and recovery room become part of the story of a visit.

Short videos of healthcare professionals and clickable explanations describe what a child sees in each place. The Children’s Advisory Council helped shape the content. That is the starting point for a healthcare tour: understand patients’ questions, then choose the spaces and explanations they need.

At Fivoor, the surroundings during a stay also matter. A client’s room, shared living room, kitchen or activity room tells a different story from a treatment room. The walkthroughs show several clinics, with content tailored to each location.

FPK Rotterdam has separate explanations for children and adults. A young visitor does not need the same information as a referring professional or prospective colleague. We discuss whom you want to help and whether separate routes or versions are needed.

Start with one specific situation: a first outpatient visit, a planned admission or an introduction to a residential facility. The route should show where people will go and what needs explaining there. Select rooms with the relevant department and agree who checks the text and video content.

The tour can appear on your website or be shared through a link alongside existing visitor information. A healthcare professional can also open it together with a patient or family member. Addresses, appointments and current treatment information remain available through your own information channels.

We agree which departments can be made available and what stays out of view. Consider patients, names outside rooms, screens, records and information boards. A departmental contact helps coordinate access and preparation.

A tour with explanatory videos also needs time from the staff appearing on camera. Include the location, audience, departments and desired explanations in your enquiry. We then propose preparation, photography and production. Hosting and later changes are agreed separately.

De Meander in Nieuwerkerk aan den IJssel is another example: a tour of the spaces within a residential care location.